Returns & Refunds

Please read our Returns & Refunds Policies for convinience

How to return a product?

How much time do I have to return a product?

What are the conditions for returning an item?

What are the conditions for returning an item?

Requirement for a valid procedure

  • Proof of purchase (order number, invoice, etc)
  • Valid return reason and acceptance conditions (stated below))
  • Return method
  • Refund method that you would like and the necessary information associated (bank account number, etc.)

Remember to send back all items including the free promotional items that came with the purchase. If forgotten, the return will not be accepted.